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Frequently Asked Questions

What kind of Insurance do you accept?

We are in network with Aetna, Anthem Blue Cross/BCBS, Blue Shield/Magellan,  Cigna, Sharp, TriCare West, and TriWest. Your insurance could cover your treatment. We can accept most other insurance policies on an out-of-network basis.

Do you accept Medi-Cal?

No, we currently do not accept Medi-Cal.

Can I smoke cigarettes while in treatment?

Yes, in designated areas. We also offer smoking cessation support.

What is the average length of stay at West Coast?

Length of stay varies and is dependent upon the needs of the client. Average length of stay for most clients is around 80 days.

Are you a 12 Step based program?

We are not a 12-Step based program, however we believe having a support system is a highly effective means to lasting recovery. During your Individual Recovery Planning you will be introduced to 12-Step, SMART, and Refuge Recovery support meetings as part of your program. These support systems and those YOU discussed with the treatment team will all be implemented into a comprehensive and tailored recovery plan. We believe that YOU are the most vital piece in developing your Individual Recovery Plan, so please be vocal about what you believe will best help you maintain your recovery.

What clients typically come to West Coast?

Each cohort of clients is unique, but we serve clients 18 and older with who are afflicted with a variety of substance abuse and mental health disorders. We are an inclusive environment and welcome clients of all backgrounds, age, color, national origin, race, gender, sex, sexual orientation, gender identity and expression, marital status, and veteran status.

Is there a psychiatrist on staff that I will be able to see?

Yes, our Medical Director Dr. Christian Small is a licensed Addiction Psychiatrist and General Practitioner.

Can I bring any personal musical instruments?

Yes we incorporate music therapy into your treatment plan. Please feel free to bring your own instrument.

What kind of holistic care do you provide?

We offer a range of holistic and clinically based treatment modalities. To learn more about our clinical approach here

How often do I see my therapist?

While in treatment, clients will see their primary therapist at least one time per week, their case manager one time per week, and any additional family and couples therapy sessions. Additional sessions can be added as needed on an individualized basis.

Can I get a job while participating in the program?

Absolutely. We also offer vocational counseling, will assist you with your resume, and engage in mock interviews.

Can I have my car in Outpatient?

Yes, clients are permitted to have vehicles but are required to have a valid drivers license and insurance.

Do you allow medication assisted treatment (MAT)?

Yes, we support Medically Assisted Treatment, please contact us to see what options fit your treatment plan.

West Coast Recovery Centers ( 370135CP), Valid through July 31, 2025
Jackson House Visalia (540056AP), Valid through May 15, 2025
DHCS Licensing and Certification Division